Podcast Of The Week: Danny Meyer On Hospitality And Humanity

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I’ll stop stanning Danny Meyer when he stops making me understand things so clearly. Maybe it’s reading Impro and thinking of everything in terms of the status seesaw, but even in an interview where he covers a bunch of core-Meyer material, I learn something from him every time. If’n you don’t know, Meyer is a … Continue reading Podcast Of The Week: Danny Meyer On Hospitality And Humanity

Water Into Wine? How About A Beetle Into A Beatle? A Danny Meyer Story.

Danny Meyer says in Setting the Table, “Business, like life, is all about his you make people feel. It’s that simple and it’s that hard.” Meyer is famous not just for his restaurants, but also for explaining the difference between service and hospitality. Service, he explains, is the technical delivery of a product, while hospitality … Continue reading Water Into Wine? How About A Beetle Into A Beatle? A Danny Meyer Story.

Podcast Of The Week: The Difficulty Of Layoffs And Coronavirus As A Vaccine

Two very worth featuring this week. First, Danny Meyer appeared on Masters of Scale to discuss the layoffs in the restaurant industry, how important it is to keep a company for these workers to come back to, and juggling the one-off difficult calls (the pregnant employee whose due date is just after her healthcare coverage … Continue reading Podcast Of The Week: The Difficulty Of Layoffs And Coronavirus As A Vaccine

How Culture Built A Multi-Billion Dollar Hot Dog Stand

Danny Meyer turned a hot dog stand into a multi-billion dollar company. Literally. The hot dog stand is currently known as Shake Shack. Whatever your feelings on burgers and fast-casual dining may be, Meyer’s awareness that the food was less important than the way you make your customers feel is worth studying in detail. In … Continue reading How Culture Built A Multi-Billion Dollar Hot Dog Stand