Will Storr made an appearance on Making Sense with Sam Harris to discuss his book, The Status Game.
I already riffed about this episode here, but I really do believe understanding status in interactions is one of the most critical elements in understanding any business.
How they work with customers, why customers work with them, what enables them to charge what they charge, etc. It’s all visible through the lens of status.
And so is a whole bunch of regular life too (re: every episode of Seinfeld, Sunny, Succession, etc.. is a masterclass if you know what you’re looking for).
Check out Storr’s book (I will be soon), have a listen, and make a good think of it.