NYC Mayor Eric Adams said emotional intelligence was the #1 skill he was looking to hire for. The No Stupid Questions podcast asked, “Is Emotional Intelligence Really So Important?”* First, a definition: Emotional Intelligence is not the tendency, but the capacity to perceive, use, understand and manage emotions. Let’s break that down. First, we don’t … Continue reading How Important Is Emotional Intelligence To Leaders And Teams?
Tag: communication
Neil Young On Creating Evergreen Content
Neil Young on creating evergreen content (via the re-release of On The Beach in the early 2000s, emphasis added): "On the Beach" is a record that reflected what was going on at that time, and what was going on in my life at that time, and I think, like anything, if it’s true in the … Continue reading Neil Young On Creating Evergreen Content
Podcast Of The Week: Seth Godin And Debbie Millman
Anytime Seth Godin and Debbie Millman get together it’s worth listening. They’re gods of marketing, design, and what I think we can agree to call, “vulnerable leadership.” If you don’t know them, you’re in for a treat. If you do, you already know what it means to be a fly on the wall when they … Continue reading Podcast Of The Week: Seth Godin And Debbie Millman
Do Good Work For Good People (Wendell Berry Wisdom)
My professional mission statement has evolved into this: do good work for good people. I found a deep connection with this simple idea while listening to Nick Offerman’s chapter on Wendell Berry in the book Gumption. The following is a note I made, which may or may not be a direct quote I really wanted … Continue reading Do Good Work For Good People (Wendell Berry Wisdom)
Sarah Cooper On Her Superpower Of Being Funny
Sarah Cooper is hysterical. She did the corporate thing before taking a shot at becoming a comedian, struggling, doubling down on the corporate job, and then eventually tripling down and breaking out as an artist. If you’re a creative with a side hustle, or a creative with a creative streak in your main hustle, Cooper’s … Continue reading Sarah Cooper On Her Superpower Of Being Funny
Earn Your Fans (Bielsa At Leeds Edition)
When Marcelo Bielsa took over as head coach for Leeds, the first question he asked his players was “how much does a ticket cost?” The second question he asked was, “how much, per hour, does our average fan earn?” And so the first activity he coached his players through was to pick up litter in … Continue reading Earn Your Fans (Bielsa At Leeds Edition)
How Oasis Saved Their Bank Account With Autographs
Oasis once offered a refund to fans after a very hyped gig experienced some very frustrating technical difficulties. The problem with the refund was… it was crazy expensive. Here’s how they turned bad news into a great story. The band found themselves on the hook for about 1 million pounds to some 20,000 people. Understanding … Continue reading How Oasis Saved Their Bank Account With Autographs
It Has To Be Eye-Catching Enough To Stop A Skimmer
I was scrolling Twitter and somebody had written, “start an epic adventure” but my brain thought it said, “start a pandemic.” I’m glad I misread that. Starting pandemics is a touch on the dark side. I’m also glad for the reminder of how important skimmability is. Whatever we’re writing, make it eye-catching for the skimmers. … Continue reading It Has To Be Eye-Catching Enough To Stop A Skimmer
Understanding Aspirations To Drive Sales
How you position your client's aspirations is the most critical driver of your sales. This Ash Ambirge (the middle finger project) quote nails it, When the lottery wants to boost ticket sales, they don’t raise the odds. They raise the jackpot. Why? Because people don’t buy odds, they buy dreams. What does your client want? … Continue reading Understanding Aspirations To Drive Sales
Sunday Music: Jazz At Harvard with Wynton Marsalis
Did you know Wynton Marsalis’ Harvard lecture series, “Hidden in Plain View” is on YouTube? I didn't. Get some music. Get some philosophy. Get some of that Marsalis magic in your soul. I was lucky enough to see him give a masterclass circa 2004. Now, I’ve seen my share of music masterclasses and most of them … Continue reading Sunday Music: Jazz At Harvard with Wynton Marsalis