Every. Step. You. Take. Is. On. A. Path. So. Maybe. Make. Sure. It’s. Going. In. A. Direction. You. Like. (Baby). (Steps). (There). (Killer). Small choices become actions. Actions become habits. And habits become the way we live. Habits are our little big choices, so we want to set them intentionally and accordingly. Check out this … Continue reading Habits: Our Little Big Choices
Robert Burton’s interview on the You Are Not So Smart podcast is a mind-expanding look into how our brains physically and emotionally experience certainty. This matters not just for our minute-to-minute decision-making, but in understanding how and why people do business with us (and how to get better at it too). Burton’s work was already … Continue reading Podcast Of The Week: The Neurobiology Of Certainty
Do you have any idea what it feels like to be right? Of course you do. It’s pretty awesome isn’t it? Now, what about to feel… not right? What about confused, like when you can’t quite follow what’s going on? That sucks. Turns out this feeling of knowing is a big deal. It impacts when … Continue reading The Feeling Of Uncertainty Sucks
You don’t have to (re)create the logical proof of why you’re right, you just have to create the emotional feeling of it being right. This is why so many smart salespeople start by building rapport. If someone feels like a friend, then whatever they’re offering will (usually) feel less candy-from-a-stranger-y. It’s a move and it … Continue reading Emotions Come First, Logic Comes Second
You’re not that great. Don’t take it the wrong way, I’m not that great either, but there’s a subtle point here. Overconfidence is a problem we - and the people we seek to serve - all suffer from. The good news is that just knowing it exists can help us deal with it. Organizational Psychologist … Continue reading You’re Not That Great (A Motivational Post)
Here’s a painful feeling you might be familiar with: something is going wrong, you think, “I can fix this,” and you proceed to double, triple, quintuple, and ultimately go all-in on despite its borderline hopelessness. Been there? Turns out there’s a name for it (because of course there is). They’re called, “escalation of commitment errors.” … Continue reading When You Can’t Stop Stupid…
There are two types of leverage every professional needs to understand if they want to work smarter and not harder: operational leverage and organizational leverage. Let’s take a quick look at leverage itself and then each type. When we think of leverage we want to think of a lever we might use to move something … Continue reading The Two Types Of Leverage Every Professional Needs To Understand
Man, I love a good argument. Who else starts an interview with Malcolm Gladwell by accusing him of flip-flopping on his logic from book to book? Adam Grant does. And how does Gladwell’s counter, that “Consistency is surely the lamest of all human virtues” not make you smile? This podcast is a trip. We get … Continue reading Podcast Of The Week: Adam Grant Versus Malcolm Gladwell
Ethan Cross has some advice for people who worry over distracting self-talk: instead of always asking “What if,” start saying, “So what?” Analysis paralysis, aimless daydreaming, catatonic catastrophizing, these are all “what if” loops. They get lost in the future and stuck in the past. If we want to move decisively into the present, where … Continue reading So What?
Yes and no aren’t just answers. “No” is a decision. “Yes” is a responsibility. “No” keeps things off our plates. It’s a credit we keep in our pockets to use wherever and however we want because we haven’t given it away. “Yes” puts something on our plates. It’s a credit spent, a debt we need … Continue reading No Is A Decision. Yes Is A Responsibility.