A difficult conversation tool: I/We/It Vectors This comes from Doug Stone and Sheila Heen’s Harvard Negotiation Project work and their two books. In any conversation, meaning is flowing on 3 levels (or vectors, but I’m not that fancy). In any difficult conversation, there’s a block on one of these three levels. The I/We/It tool helps … Continue reading The I/We/It Tool For Difficult Conversations
Days Off Make For The Best Work
"You're not working on your day off, are you?!" "Nope. Just had to get a picture of us here - don't forget to smile…" Here's to taking days off and spending time with the people we care about. And then to reflecting on those days off because… We ate dinner at Marta, Danny Meyer and … Continue reading Days Off Make For The Best Work
The 3 Stages Of Distrust (The 3 D’s)
Building and maintaining trust in all types of relationships is one thing, tearing it down is another. Rachel Botsman shared an article about the 3 stages of distrust and it got me thinking. Thinking about how trust breaks down in any relationship, personal or professional, and when you can bring it back vs. when you … Continue reading The 3 Stages Of Distrust (The 3 D’s)
Dyson On Hiring (For Differentiation And Positioning)
When James Dyson was building his business globally he had to hire someone to run their Japanese operation. Culturally, he was expected to pick an older, proven, and reputable person. Which wasn’t at all what he wanted. Dyson’s products were different, and if a new location was going to embrace their differentiated approach, he’d have … Continue reading Dyson On Hiring (For Differentiation And Positioning)
Podcast Of The Week: O’Shaughnessy’s ILTB -Greatest Hits
I’ve been listening to Patrick O’Shaughnessy’s Invest Like The Best Podcast since the beginning. Besides being in awe of the library he’s built, I’ve often thought I should go back. Well, he just created sort of a greatest-hits episode of clips from his favorites. Funny enough, they’re some of mine too. Check this out, featuring … Continue reading Podcast Of The Week: O’Shaughnessy’s ILTB -Greatest Hits
Visa Founder Dee Hock’s (Short) Leadership Course
Dee Hock, founder of the Visa credit card association, offered this “Ph.d. in leadership- short course”: Make a short list of all things done to you that you abhorred. Don’t do them to others. Ever. Make another list of things done to you that you loved. Do them to others. Always. Perfect.
The World Is Not Yours For The Taking (It’s Yours For The Trying)
That feeling where you’re lost, clueless, and wondering if everyone would be relieved if you just didn’t come back on Monday. I had that feeling a lot early on in my career. Nothing really was working, at least not in the way people said it would/should/could. On one hand, I felt like I had proof … Continue reading The World Is Not Yours For The Taking (It’s Yours For The Trying)
It Is Possible To Care At Scale?
Seth Godin asked the question, I’m just stewing on it. Is it possible to care at scale? When we moved last year I had to get new internet service set up at our new place. The company said, in my order and on my receipt, I was going to get these “signal booster” plug-ins for … Continue reading It Is Possible To Care At Scale?
Mike Tyson, Little Mac, And Planning Around Getting Punched In The Face
Mike Tyson famously said, “Everyone has a plan until they get punched in the mouth.” And who can disagree. I like to think of this as the Mike Tyson Rule. You know what you want to happen, but you also know reality is coming for you, it’s gonna punch you in the face, and your … Continue reading Mike Tyson, Little Mac, And Planning Around Getting Punched In The Face
The 3 C’s Of Planning
I use these 3 C’s of planning doing financial planning all of the time, but they really apply to ANYTHING you (or your business, or your family, or…) is planning for. If you want to put context around any question you have with a dollar sign attached to, start by jotting down the 3 C’s: … Continue reading The 3 C’s Of Planning