Next time you need someone to make a decision, don’t get them to say “yes,” figure out how to make them say, “no.” It shows you respect their agency and allows them to feel in control of their decision. Chris Voss (former hostage negotiator, author of Never Split The Difference) was sitting first class on … Continue reading The Power Of Letting Others Say “No”
Tag: negotiation
Podcast Of The Week: Everything In Life Is A Negotiation (Voss Meets Jocko)
Yes, this is a long podcast episode. Yes, you can read the book or listen to the audiobook version in probably 2x the time. Yes, yes, yes this is an excellent overview and review of Voss’ insights and how to tactically apply hostage negotiating skills to life and business. Check out “Everything In Life Is … Continue reading Podcast Of The Week: Everything In Life Is A Negotiation (Voss Meets Jocko)
Podcast Of The Week: Patty McCord On Standing Up To A Terrible Boss
Patty McCord is famous for shaping the culture that helped scale Netflix from startup to world-dominating streaming service. If you’ve never seen the culture deck she created with Reid Hoffman to bring on new employees, it’s legendary. McCord guests on the How To! podcast this week to help “Shirley” (identity protected) deal with a terrible … Continue reading Podcast Of The Week: Patty McCord On Standing Up To A Terrible Boss
What Mode Are You In – Preacher, Prosecutor, Or Politician?
One of Philip Tetlock’s big ideas* is that we are typically operating in one of three modes when expressing or receiving an idea. Being aware of these can dramatically change the approach we take for ourselves and our audience. The three modes (and a quick explanation of each) are: Preacher - we hold a fundamentally … Continue reading What Mode Are You In – Preacher, Prosecutor, Or Politician?
The Value And The Meaning
In sports, there’s a difference between the value of winning and the meaning of winning. The value of winning includes trophies, contracts, bragging rights, etc. The meaning of winning is rooted in the obstacles overcome on the path to victory. We can quantify the value of a win, but not the meaning. This metaphor goes … Continue reading The Value And The Meaning
Podcast Of The Week: Con Artists For Charity
What can con artists teach charities about raising funds? What can con artists teach any of us about asking for assistance, a sale, to join a group, etc.? Quite a bit. Check out “How To Convince People To Give You Money” on the How To with Charles Duhigg podcast. A quick note on why this … Continue reading Podcast Of The Week: Con Artists For Charity
Podcast of the Week: The Creative and the Capitalist (Conversations Between Koppelman and Andreessen)
What happens when you put a creative and a capitalist in a room to talk about the overlaps and interests between their worlds? You get insights like this: How to manage up and down the chain of command in a project where expectations vary massively between the highest level executives and the lowest level people … Continue reading Podcast of the Week: The Creative and the Capitalist (Conversations Between Koppelman and Andreessen)
Podcast(s) of the Week: Cal, Voss, Kitces and Durren
Two pieces of worthwhile listening this week. For everyone: The master conversational questioner met the master conversational negotiator when Cal Fussman interviewed FBI negotiator and author Chris Voss. There’s plenty to learn from here, and no matter how many times I’ve heard some of these stories they’re still great. More takeaways here. For people in … Continue reading Podcast(s) of the Week: Cal, Voss, Kitces and Durren
Podcast Of The Week: Sharpen Your Negotiating Chops With Alex Kouts
Negotiations were always an area where if I got a good outcome I’d chalk it up to smarts, and if I got a bad outcome I’d chalk it up to bad luck. I had no internal compass for gauging success, and worse - no strategy. Zero. And then I learned a few things. There were … Continue reading Podcast Of The Week: Sharpen Your Negotiating Chops With Alex Kouts