For years, I've been connecting with interesting people and documenting insights that might help my clients and myself. What was once private is now (mostly) public.

People often ask: "How do you know all these people?" and "How do you connect these (re: random) ideas?" The answer is simple: consistent relationship cultivation and thoughtful note taking. My north star is trusting my instincts, my maps are the constellations in these reflections.

This approach to multidisciplinary networking has helped dozens of clients, colleagues, and friends strengthen their networks and unlock new opportunities. Feel free to steal these ideas directly - that's what they're for! I can't promise you'll learn FROM me, but I guarantee you can learn something WITH me. Let's go. Count it off: 1-2-3-4!

Introducing... Nancy Burger!

Do you know Nancy Burger? She's a workplace communication strategist, keynote speaker, executive coach, longtime writer, and musician - someone who's traveled from Wall Street to helping leaders transform how they think, communicate, and handle fear.

If not, allow me to introduce you. Nancy spent years in finance during the late 1980s as a woman in a foreign bank network, where she learned that the stories we tell ourselves about disruption often become self-fulfilling prophecies. Now she helps leaders and teams unpack those narratives, reframe their relationship to vulnerability, and build connective tissue through curiosity and repair.

I wanted to connect with her because she embodies something I value deeply: the ability to see the gap between what people think they mean and what people actually hear - and the belief that closing that gap is the foundation of real trust.

Our conversation is LIVE now on the Just Press Record YouTube channel. Listen and you'll hear two people digging into language, repair, the stories we write before conversations even start, and why conflict is actually the only thing that builds relationships worth having.

THREE: That's The Magic Number of Lessons

In the meantime, I wanted to pull THREE KEY LESSONS from my time with Nancy to share with you (and drop into my Personal Archive).

Read on and you'll find a quote with a lesson and a reflection you can Take to work with you, Bring home with you, and Leave behind with your legacy.

WORK: Curiosity Is The Antidote To The Stories We Tell

"What I would like to replace that word with is curiosity. I have a tremendous amount of curiosity about how people interpret words, and more specifically, the meaning they attach to the words they're thinking and the words other people are saying that lead them to relationship dynamics - misunderstanding or understanding, compatibility or a lack thereof. It's just all so layered and complex and intricate, and that's what's very cool about it to me."

-Nancy Burger, Just Press Record on Cultish Creative YouTube

Key Concept: Nancy reframes accountability not as blame or responsibility, but as curiosity - a deliberate shift from judgment to investigation. When we approach a conversation or conflict with genuine interest in how the other person interprets words and assigns meaning, we move away from the story we wrote about them and toward the actual complexity of the moment. This layered curiosity is what prevents misunderstanding from calcifying into incompatibility.

Personal Archive Note-To-Self: This came up in the interview because it comes up all of the time with me. One of my favorite quotes (via Pema Chodron and, indirectly, Jerry Colonna), “How am I complicit in creating the things I say I don’t want?” It applies to everything, and everything includes work.

The more leadership responsibilities a person has the more important it is to keep this in mind. I think status imbalances are where this breaks down the hardest. Leaders emerge when they accept what they’re creating. Leaders get lost when they lose the script that they’re still co-creating each and every situation and relationship in their professional lives.

I could catalog the bad experiences I’ve lived through but that’s not the point. Every rough work environment I’ve ever been in, and I’ve experienced them in large corporate settings and their true thorniness in the back of band vans, it’s always because communication breaks down when we can’t define what we do and do not want. It’s always because we forget to be curious. My habit of reflecting is the best antidote I have for this.

The best leaders never lose the curiosity required to keep asking that question. And that leadership skill expands way past work and into every detail of our lives. Even when the status scales tip in every other direction imaginable.

Work question for you: When you walk into your next charged conversation, what would shift if you led with curiosity about how the other person interprets the words you're using - rather than assuming you already know what they heard?

LIFE: Modeling The Unpack Is How You Free Yourself And Others

"When you can unpack your own stuff and you get comfortable unpacking your own stories, you model that behavior. That modeling is huge - in marriage relationships, romantic relationships, friendship relationships. It's given me the freedom to let go of things that are harmful to me. You ever have that friend that you like them, you like hanging out with them, but in certain situations it goes a little bit more smoothly than in others? They don't feel like the friend you can do anything with any time. You almost have to manage it. And you start to wonder: Is this really a friend that I want?"

-Nancy Burger, Just Press Record on Cultish Creative YouTube

Key Concept: When you do the internal work of unpacking your own narratives, you don't just free yourself - you give permission to the people around you to do the same. This modeling effect ripples across all your relationships. But here's the less obvious part: curiosity about your own reactions also gives you the clarity to recognize which relationships actually serve you and which ones you're managing out of habit or obligation. That's not cynicism, that is (very much!) wisdom.

Personal Archive Note-To-Self: Modeling the behavior might be the ultimate act of honesty. It's almost intimidating to write it down because it sets a bar that - let's be real - is hard to stay above.

The challenge is that it’s easy to slip. Even a little. Life is exhausting. We’re all gonna mess some stuff up and that’s just part of it. Insert the you can’t make an omelet joke if you need to to lighten the mood here.

But the call-back to curiosity is the most important bit here. When you curiously challenge your assumptions, and then follow them down various paths to see if things got better, or worse, you are navigating life skeptically, and not cynically, in real time. That’s the best any of us can do. Because when we model our approach in this matter, others can learn from it too, and wherever we all end up, if it’s in the name of self-satisficing improvement, it’s good for all of us.

Life question for you: Which relationships in your life do you spend energy "managing" instead of genuinely enjoying - and what would change if you unpacked your own role in that dynamic first?

LEGACY: Scar Tissue Is What Builds Relationships Worth Having

"It is the scar tissue. This is what I've said to my kids when they start dating someone new - it's like they're waiting for the first dent in the car. 'Oh, I thought everything was going so well, and they just did this.' Good. Yay. But now you're gonna learn how to resolve a conflict. Now you get to do the good work. On the other side of that, your relationship will be stronger, or there will be so many unresolved things that you're going to have to assess whether this is how you want to spend your time."

-Nancy Burger, Just Press Record on Cultish Creative YouTube

Key Concept: Nancy flips the script on conflict. Most people see the first real disagreement as a sign something's wrong. Nancy sees it as an invitation - the moment where you actually get to learn how the other person handles difficulty. Relationships without conflict don't strengthen; they either stay shallow or accumulate resentment. The scar tissue from working through a conflict together is what makes a relationship resilient. That's not pessimism; that's structural reality.

Personal Archive Note-To-Self: Curiosity still needs some directional orientation, which leads me back to my beloved “garden gloves” metaphor. It has to be in the name of growth.

As we got into in the conversation, trust is a story, stories require tension, and tension begets resolution. You don’t get to that last part, let alone to loop back to trust, without getting your hands dirty.

Any invitation to get your hands dirty for the right reason can help you towards that longer game. I’m always amazed when people worry about disconnection with future generations and haven’t gotten their hands dirty with them. People want to jump straight to trusted advisor without ever establishing trust beyond normal status and authority roles.

It really is this simple. Stay curious. Get your hands dirty. Do it together. Do it in the name of growth. You can create a wave that lasts (at least a little) beyond your life.

Legacy question for you: When you think about the relationships that matter most to you, which ones have been tested by real conflict - and how did working through that conflict change them?

BEFORE YOU GO: Be sure to…

  • Connect with Nancy Burger on LinkedIn (she's very active and one of the bright spots in the feed)

  • Check out her website at nancyrburger.com

  • If you need a keynote speaker or executive coach, reach out - Nancy's one of THE people to get in front of a room

  • Take a moment to reflect on the stories you're writing before your conversations even start

You have a Personal Network and a Personal Archive just waiting for you to build them up stronger. Look at your work, look at your life, and look at your legacy - and then, start small in each category. Today it's one person and one reflection. Tomorrow? Who knows what connections you'll create.

Don't forget to click reply/click here and tell me who you're adding to your network and why! Plus, if you already have your own Personal Archive too, let me know, I'm creating a database.

Want more? Find my Personal Archive on CultishCreative.com, watch me build a better Personal Network on the Cultish Creative YouTube channel, and listen to Just Press Record on Spotify or Apple Podcasts, and follow me on social media (LinkedIn and X) - now distributed by Epsilon Theory.

You can also check out my work as Managing Director at Sunpointe, as a host on top investment YouTube channel Excess Returns, and as Senior Editor at Perscient.

ps. AI helped me pull and organize quotes from the transcript, structure the three lessons, and sharpen the Key Concepts. If you're curious about how I use AI while keeping editorial control and my own voice intact, I wrote about my personal rules here: Did AI Do That: Personal Rules

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